Contact

Photo by Peter Jiang

Need help?

  • If you have any problems creating an account or logging in, please send us a support request below
  • For new accounts or password resets – you must confirm your email address via the confirmation email link – check your junk folder if it doesn’t arrive to your inbox, and be sure to add [email protected] to your email safe list.
  • Please also use a desktop computer, as our entry system is not compatible with mobile browsers.
  • For a pleasant experience, we recommend using Chrome, Safari or Brave. Edge, Opera, Explorer and Firefox can be a bit hit and miss due to caching.
  • **Note that 98% of issues are solved by logging in using a different browser OR due to incorrectly sized images – see preparing-your-images
  • You may need to disable popup blockers on your browser, or payment and password reset may not work. You may also need to disable VPN, if active.

Please note – due to the high volume of spam, we do not reply to messages via social channels